Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how PuriSlot ("PuriSlot", "we", "us", "our"), operator of the online gaming platform accessible at purislot.cam, collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who register an account, visit the platform, or otherwise interact with our services.

PuriSlot takes data privacy seriously. This Policy has been prepared in accordance with applicable international data protection standards and is intended to give you clear, transparent information about how your personal data is handled from the moment you interact with our platform.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy, both of which govern additional aspects of your relationship with PuriSlot.

2 Definitions

For the purposes of this Policy, the following terms have the meanings set out below:

• Personal Data — Any information relating to an identified or identifiable natural person, including name, email address, date of birth, residential address, financial data, and device identifiers.
• Processing — Any operation or set of operations performed on Personal Data, whether by automated means or otherwise, including collection, recording, organisation, storage, use, disclosure, or deletion.
• Data Controller — PuriSlot, as the entity that determines the purposes and means of processing Personal Data collected through the platform.
• Data Processor — A third-party entity that processes Personal Data on behalf of PuriSlot, subject to written data processing agreements.
• Consent — A freely given, specific, informed, and unambiguous indication of the Player's agreement to the processing of their Personal Data for a stated purpose.
• KYC Data — Identity and address verification documents submitted by a Player in fulfilment of Know Your Customer obligations, including copies of government-issued identification and proof of address.

3 Data We Collect

PuriSlot collects the following categories of Personal Data from registered players and platform visitors:

3.1 Identity Data

• Full legal name;
• Date of birth (for age verification purposes);
• Government-issued identification document details (MyKad, Driver's License, Passport);
• Selfie photographs submitted during KYC verification.

3.2 Contact Data

• Email address;
• Mobile telephone number;
• Residential address (including city, state, and postcode).

3.3 Financial Data

• Payment method details (e-wallet identifiers, bank account numbers, cryptocurrency wallet addresses);
• Transaction history (deposits, withdrawals, bonus credits);
• Proof of payment method ownership submitted during KYC.

3.4 Technical & Usage Data

• IP address and geolocation data;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and access records;
• Game play history, wagering patterns, and platform activity logs.

3.5 Communications Data

• Records of live chat conversations with our support team;
• Email correspondence with PuriSlot;
• Feedback and survey responses.

4 How We Collect Data

We collect Personal Data through the following channels:

• Direct registration: Information you provide when creating an account on purislot.cam, including your name, email, date of birth, and contact details.
• KYC submission: Identity and address verification documents uploaded through the account verification portal.
• Transactions: Payment data gathered when you make a deposit or request a withdrawal using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency.
• Platform interaction: Technical and usage data collected automatically as you navigate the platform, place wagers, and interact with games.
• Support communications: Data shared with us when you contact our live chat or email support team.
• Cookies and similar technologies: Session and preference data collected via cookies as described in Section 8 of this Policy.

5 Data Processing & Legal Basis

PuriSlot processes your Personal Data on the following legal bases:

6 How We Use Your Data

PuriSlot uses your Personal Data for the following purposes:

• To create, manage, and maintain your player account;
• To verify your identity and age in compliance with KYC and anti-money-laundering obligations;
• To process deposits and withdrawals via your chosen payment method, including Malaysian e-wallets and bank transfers;
• To deliver the gaming, sports betting, and live casino services you access on the platform;
• To administer promotional bonuses, cashback offers, and loyalty rewards relevant to your account;
• To monitor account activity for fraud, suspicious transactions, and prohibited conduct;
• To conduct responsible gambling risk assessments and enforce applicable player protection measures;
• To communicate service updates, platform changes, and security notices to your registered email address;
• To send marketing communications where you have provided explicit consent to receive them;
• To improve the functionality, performance, and user experience of the PuriSlot platform through aggregated analytics.

PuriSlot will not use your Personal Data for any purpose that is incompatible with the purposes for which it was originally collected without your prior informed consent.

7 Data Sharing & Disclosure

PuriSlot does not sell, rent, or trade your Personal Data to third parties. However, we may disclose your data in the following circumstances:

7.1 Service Providers

We engage trusted third-party service providers to support the operation of our platform, including payment processors (such as Malaysian e-wallet and banking partners), cloud hosting providers, identity verification services, and customer support tools. These providers process data on our behalf and are contractually obligated to maintain appropriate data protection standards.

7.2 Regulatory & Legal Disclosure

We may disclose your Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or in response to a valid governmental request. This includes disclosures required under applicable anti-money-laundering and counter-terrorism financing legislation.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of PuriSlot's business, your Personal Data may be transferred to the acquiring entity as part of the transaction. Affected players will be notified prior to any such transfer and provided with information about the new data controller's privacy practices.

7.4 Consent-Based Disclosure

We may share your data with third parties in other circumstances where you have given your explicit, informed consent for us to do so.

8 Cookies & Tracking Technologies

PuriSlot uses cookies and similar tracking technologies to enhance your platform experience, maintain session continuity, and gather usage analytics. A cookie is a small text file stored on your device by your web browser when you visit a website.

8.1 Types of Cookies Used

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies and security tokens. Essential cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Store your interface settings and language preferences to personalise your experience on return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate and use the platform, enabling us to identify and resolve usability issues.
• Security Cookies: Help us detect and prevent fraudulent activity, identify unusual login patterns, and protect your account from unauthorised access.

8.2 Managing Cookies

You may configure your browser settings to block or delete cookies at any time. Please note that disabling certain cookies may impair the functionality of the PuriSlot platform, including your ability to log in and maintain an active session. Refer to your browser's help documentation for instructions on managing cookie preferences.

9 Data Retention

PuriSlot retains your Personal Data for as long as your account remains active and for such additional period as is necessary to satisfy our legal, regulatory, and contractual obligations. The following general retention guidelines apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money-laundering retention requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or the date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of seven (7) years in accordance with financial record-keeping obligations.
• Communications Data: Retained for a maximum of three (3) years from the date of the communication, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained until withdrawn or for three (3) years following the last interaction, whichever is earlier.

Upon expiry of the applicable retention period, your data will be securely deleted or irreversibly anonymised.

10 Data Security

PuriSlot implements a comprehensive range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and PuriSlot's servers;
• Encryption of sensitive data fields at rest within our databases;
• Access controls restricting data access to authorised personnel with a documented need to know;
• Regular security audits, penetration testing, and vulnerability assessments of platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems holding Personal Data;
• Real-time monitoring systems to detect and respond to suspicious activity patterns.

While PuriSlot employs stringent security standards, no method of electronic transmission or storage is entirely risk-free. Players are encouraged to use strong, unique passwords for their PuriSlot account and to enable any available two-factor authentication options.

11 Your Rights

As a data subject, you hold the following rights with respect to your Personal Data processed by PuriSlot. To exercise any of these rights, please contact our support team via live chat or email.

We aim to respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with notification provided. We may need to verify your identity before processing a request.

12 Minors & Age Restriction

PuriSlot's gaming services are strictly intended for individuals aged 21 years and above. We do not knowingly collect or process Personal Data from persons under the age of 21. Age verification is conducted during account registration and as part of the KYC process.

If PuriSlot becomes aware that Personal Data has been collected from a person below the minimum age threshold, the account will be immediately closed, all associated data will be deleted, and any funds will be handled in accordance with applicable regulatory requirements.

If you believe that a minor has registered an account or provided Personal Data on the PuriSlot platform, please contact our support team immediately so that appropriate action can be taken.

13 International Data Transfers

PuriSlot operates under international gaming regulations and may, in the course of normal platform operations, transfer your Personal Data to countries outside your country of residence. Such transfers may occur where our service providers, cloud hosting infrastructure, or game studio partners are located in jurisdictions other than Malaysia.

Where Personal Data is transferred internationally, PuriSlot ensures that appropriate safeguards are in place. These may include standard contractual clauses, data processing agreements, or the application of data protection standards substantially equivalent to those applicable in the jurisdiction of data collection.

By using the PuriSlot platform, you acknowledge and consent to the international transfer of your data under the conditions described in this Policy.

14 Third-Party Services

The PuriSlot platform integrates with third-party services necessary for its operation, including payment gateways serving Malaysian users (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong), cryptocurrency processing providers, identity verification services, and game content providers.

Each of these third-party providers operates under its own privacy policy and data handling practices. PuriSlot is not responsible for the privacy practices of third-party providers, though we do require all providers to maintain adequate data protection standards as a condition of their engagement.

This Privacy Policy does not cover any websites, services, or applications operated by third parties that may be accessible through links or integrations with the PuriSlot platform.

15 Policy Amendments

PuriSlot reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform functionality, or our internal data handling practices. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect the way we collect, use, or share your Personal Data — we will provide advance notice to registered players via their registered email address or through a prominent notice on the platform.

Your continued use of the PuriSlot platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the platform and may request account closure.

16 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data, you may contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 directly within the PuriSlot platform — the fastest and most secure channel for account-specific privacy queries.
• Email: [email protected] — please do not send unencrypted copies of identity documents via email.

When submitting a data rights request, please include your registered email address and a clear description of the request. PuriSlot may request identity verification before processing any data subject request to protect against unauthorised access to your Personal Data.